Privacy Policy

When you interact with DFT Digital Multiservice through our website or services, we may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and business name provided through our contact or consultation booking form.

Business Information: Details about your business operations, administrative needs, and service preferences that you voluntarily share during consultations or onboarding.

Usage Data: Information about how you navigate our website, including pages visited, time spent, and referring URLs. This data is collected anonymously via standard web analytics.

Communications: Any messages, emails, or correspondence you send us, including consultation requests and support inquiries.

We only collect information that is necessary to provide our services and communicate with you effectively.

DFT Digital Multiservice uses the information collected for the following purposes:

• To respond to your inquiries and consultation requests in a timely manner
• To provide, manage, and improve our administrative support services
• To send service-related communications, updates, and follow-ups
• To personalize your experience and tailor our services to your business needs
• To maintain accurate client records and service histories
• To comply with applicable legal obligations and protect our legal rights
• To analyze website usage and improve the quality of our online presence

We do not use your information for automated decision-making or profiling purposes.

We take the security and confidentiality of your information seriously. DFT Digital Multiservice implements the following safeguards:

• All client data is stored in secure, access-controlled environments
• We use encrypted communication channels for all client correspondence
• Access to client information is restricted to authorized personnel only
• We do not store sensitive business data on unsecured devices or platforms
• Regular reviews of our data handling practices are conducted to ensure compliance
• Non-Disclosure Agreements (NDAs) are available upon request for clients who require a formal confidentiality agreement

Your information is never shared or sold. While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. Please contact us directly with any security concerns.

We value your privacy and do not sell, trade, or rent your personal information to third parties. Your information is never shared or sold. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party tools and platforms we use to operate our business (e.g., email, scheduling, or file management tools). These providers are bound by their own confidentiality obligations and are only given access to information necessary to perform their function.
• Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect our rights and the safety of our clients.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of that transaction, with advance notice provided to affected clients.

We will never share your confidential business documents, immigration files, or proprietary information with any unauthorized party. NDAs are available upon request for clients who require a formal written confidentiality agreement.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly, such as remembering your language preference.
• Analytics Cookies: Help us understand how visitors interact with our site so we can improve performance and content.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use cookies to collect personally identifiable information without your consent.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:

• Contact and consultation form submissions are retained for up to 2 years
• Active client records are maintained for the duration of the service engagement plus 3 years
• Communications and correspondence are retained for 2 years after last contact

Upon expiration of the retention period, data is securely deleted or anonymized. You may request early deletion of your information by contacting us directly.

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal data, subject to legal obligations
• Right to Opt-Out: Opt out of non-essential communications at any time
• Right to Data Portability: Request your data in a portable format where applicable

To exercise any of these rights, please contact us at dftenterprise28@gmail.com or by phone at 914-316-0852. We will respond to all requests within 30 days.

Our website may contain links to third-party websites or resources. DFT Digital Multiservice is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

Our services are intended for business owners and professionals and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

DFT Digital Multiservice reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us:

DFT Digital Multiservice Email: dftenterprise28@gmail.com Phone: 914-316-0852 Business Hours: Mon – Fri: 9:00 AM – 6:00 PM | Sat: 10:00 AM – 2:00 PM | Sun: Closed